Frequently Asked Questions
Everything you need to know about our merino wool essentials.
What makes wool& clothing different from traditional wool?
We use ultra-fine merino wool fibers that are soft against the skin, breathable, and naturally odor-resistant, unlike the scratchy wool of the past.
How do I care for my wool garments?
Most of our items are machine washable on a cold, gentle cycle. We recommend laying them flat to dry to maintain shape and longevity.
What is your shipping policy?
We offer free standard shipping on all domestic orders over $100. Orders are typically processed within 1-2 business days.
Can I return or exchange an item if it doesn't fit?
Yes, we offer a 30-day return and exchange window for unworn items in their original condition with tags attached.
Are your products sustainably sourced?
Sustainability is at our core. We partner with ethical suppliers who prioritize animal welfare and environmentally friendly manufacturing processes.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary based on the destination and will be calculated at checkout.